Popular
- Manage License (Add on)
- Bulk Revoke
- Generating Access Code
- Direct Distribution (Add On)
- Creating Single User or Multiple Users (Bulk Upload)
- Admin Center and Profile and Settings
- Revoking Content
- Distributing Content
- Signing in to Kitaboo
- Promote User/Transfer
- Create Class/Update Class
- Selective Oneroster Sync with API/ZIP/SFTP
- Adding group with SAML
- Syncing Data with Clever
- Selective Oneroster Sync with API/ZIP/SFTP
- Syncing Data with PowerSchool
- Syncing Data with OneRoster
- Adding a Group
- Searching a Customer
- Issuing Licenses
- Editing a Customer
- Deactivating a Customer
- Adding a Google Classroom Customer
- Adding a OneRoster Customer
- Adding One roster 1.2
- Adding an LTI 1.3 Customer with OneRoster
- Adding an LTI 1.3 Customer
- Adding an LTI 1.1 Customer with OneRoster
- Adding LTI 1.1 Customers
- Sorting Customer and Group
- Creating a Fixed-layout Kitaboo eBooks
- Creating Fixed-layout ePub 3.0
- Upload 3rd Party ePub 2.0/3.0
- Creating a Course
- Activity or Gradable Activity Creation
- Authoring an ePub
- Creating a Video Book
- Creating an Audio Book
- Updating the Cover Image
- Editing a Fixed eBook
- Deleting and Deactivating Content
- Users Tab
- How to Edit and Delete a Category
- Clever Integration
- Classlink Integration
- Canvas LTI Integration
- Admin Center
- Analytics Tab
- Adding a Customer
- Creating Admin Accounts
Sometimes you may need to deactivate a customer on account of several reasons, like violation of the privacy policy, breach of confidentiality agreement, or violation of the business terms & conditions. Kitaboo Studio allows you to deactivate such customer(s).
1. Sign in with your Enterprise Admin credentials.
2. Click on the More Options (three vertical dots) icon against the customer you want to deactivate.
3. Click on the Deactivate option.
4. Click on Yes, Deactivate it.
NOTE: Remember that this action is irreversible. Once deactivated, you cannot restore the customer account.
5. The highlighted customer is now deactivated.
NOTE: Once you deactivate the customer account, the end user and access code of that account will not be functional. Users will see an empty bookshelf in that case.
